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INTRO TO MULLIGAN’S POINTE MEMBER HOUSE ACCOUNT
- THE FIRST OF EACH MONTH YOU RECEIVE A STATEMENT
- THE 12th of EACH MONTH YOUR CARD IS CHARGED FOR THE MONTH PRIOR**
You will receive an email reminder that your end of month statement is available.
To view the transactions associated with your bill YOU MUST LOG INTO YOUR ACCOUNT.
The monthly closing balance the amount that you owe and will be charged to your card on file the 12th of each month
Billing Inquires
Any questions or disputes must be made by email (member@mulliganspointe.com) within 30 days of the transaction in question.
Please Include the following information.
- Member Name & Number
- Transaction Date
- Specific items & exact amount
- Detailed reason you are disputing
If we do not receive the required information we will be unable to assist.Please NOTE Cash and credit card purchases are not recorded on your house account, only the transactions charged to your account. We do not enforce or require a minimum spend, therefore we do ont track purchases!
Understanding your House Account Dashboard
To access your House Account, login to your chronogolf.com account and then click on My Account on the top right. Select House Account.
From here, you'll see the opening and closing balances for each of the months you've had a house account. To see more information on a given month, click on the line of the statement. See below for reference:
Once you've click on the statement, you'll be able to see a list of transactions made throughout the month.
If you see the Reference number in blue, this means you can click on the number and see a detailed version of the charge.
An Overview | Member Billing & Payments
All accounts are set to process autopay on or around the 12th of each month to the payment method on file for the prior month's activity._
**Payment Policy**
You can access monthly statements and daily transactions online by logging into your house account from your computer. Remember you must use the same email address provided on your membership application to access your account. You will be promoted to create a password and account upon your first visit at:[www.chronogolf.com/login][1] or download the app
Expired Credit Cards | Members are responsible to maintain a valid credit card and to keep accounts current. You will not receive notifications of “expired cards” and failed payments will incur returned payment fee's and late fees if not paid within 48 hours.
Failed Payment Methods | If a payment has been declined it is your responsibility to notify the office within 48 hours with an updated payment method and will be subject to returned payment fee's and late fees.
Statement and Payments | House Accounts payments will process separate transactions for purchases from the restaurant and the pro shop and will reflect on your house account as follows:
- Grille Room
- Pro Shop
Please note that service charges/gratuity may be applied and billed as a separate transaction for large parties, events, take out, beer cart, special events or circumstances.
Late and Outstanding Payments:
House account payments not received by the 15th will incur late fees as outlined in teh membership agreement.
- Accounts may contact the admin office to request assistance and arrange a payment plan on outstanding balances. Those that have not made an effort will be turned over to collections and legal action pursued. Terminated Accounts are not eligible for refunds. Please See acceptance of terms for more details. Repeat late offenders are subject to suspension, cash only status and or termination of membership at the discretion of management
Account Management
House account privileges can be used for Cart Fees, In House Dining, Bar & Pro Shop purchases. Family and Business Plans require all golfers listed on the account to have a credit card on file. All charges are processed to the primary account holders card and the secondary or individual account holders card will be used if the primary holder card fails to process.
- Catered Events & Room Rental Bookings are to be paid in accordance with Banquet contracts and are not eligible for House Account Billing or Discounts
- Member Discounts are for In-House Grille Room Dining & Pro Shop Merchandise Only.
- Discounts are not eligible for guests fee’s or cart fees and cannot be combined with weekly specials, other discounts , special events, daily dining deals, happy hour, catered events, golf services etc.
- 18% gratuity will be added & charged to accounts with tabs left open
- Returned payments will be assessed a $35 fee if not resolved and paid within two days
- Member Discounts may be suspended or removed at the discretion of management
All Members must abide by policies, restrictions and rules to remain in good standing. Members that abuse any policy on or off the course, damage golf carts or the course, display poor golf etiquette and or take advantage of privileges and/or not following the Code of Conduct will be subject to disciplinary action as determined by management. Members are responsible for conduct of guests and held liable for any and all damages.